Select the items to return (prescription orders are not returnable, sorry!)
Returns & Exchange Center
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the team, you'll get your refund typically within 2-3 days (we process returns 1-2 times per week, so kinda depends what day we get them).
What items are returnable?
- Items purchased in the last 30 days, except prescription items.
What items are non-refundable?
- Prescription orders (glasses, rx sunglasses, and Transitions) are NOT eligible for returns/exchanges. Sorry, but those are cut based on your submitted prescription, so are not something we can restock.
- Free gifts or promotional items with retail value.